Full Service Automotive Repair - All Makes and Models

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FAQ

Here you can find answers to most frequently asked questions.  Click on the arrow to get the answer.  If you don't see what your looking for please contact us at your convenience. 

 

 

Q: What other services do you provide?  

A: We provide factory scheduled maintenance such as 15k, 30K, 45K, 60K, 90K, timing belts, diagnostics, alignments and repairs on all makes and models.  Schedule a service in Houston, TX or Austin, TX 

Q: Do you do oil changes?  

A: Yes, full oil change service, top off all fluids, adjust tire pressure, for all makes and models.  Schedule a service in Houston, TX or Austin, TX 

Q: When are you open?  

A: Both locations Houston TX, Austin, TX are open Saturdays 8:00am to 5:00 pm. Monday thru Friday 7:00 am to 6:00pm.

Q: My car is still under facotry warranty, can you service my car?  

A: We get this question a lot and the simple answer is YES.  Federal law prohibits any Dealership from implying or denying routine warranty service because you chose to have a independent repair shop work on your car.  MAGNUSON MOSS WARRANTY ACT US Code - Title 15, Chapter 50

Q: Do you warranty your work and for how long?  

A: Yes, 24 months or 24,000 miles when factory replacement parts are used.

Q: I have an extended warranty is that a problem?  

A: Not at all we accept most extended warranties and fleet programs. 

Q: I want to buy an extended warranty, can you advice me?  

A: Not only can we advise you on a extended warranty program, we can quote one for you through our preferred partner NAC  Get a quote today click here

Q: Do you use factory replacement parts?  

A: Of course! We recommend original replacement parts unless you request and alternative to factory parts. 

Q: Do you have battery service for my car or truck?  

A: Yes, We stock Interstate batteries or your preferred brand and we offer complementary battery test to all our customers.

Q: When should I buy a extended warranty  

A: At Dealership Alternative we have polices up to 150k mikes.  The more mileage and age on any car or truck could result in more cost and less coverage from extended warranty polices.  Contact us for more information or a quote. 

Q: My car has more than 200k miles, do I need a new one?  

A: Not at all, we currently have many customers with over 400k miles on there car.  The key is proper maintenance and a repair shop that has your best interest at heart.  Contact us if you have any questions.